EnergyNet.com, LLC is committed to protecting our customer personal and financial information. In the course of providing our services, we collect and maintain certain nonpublic personal information as necessary to provide the products or services or as required by law or regulatory compliance.
EnergyNet.com, LLC does not disclose any nonpublic personal information about current or former customers to any nonaffiliated third parties, except as required by law or as described below.
Nonpublic personal information collected
When you enter our website, we automatically collect and store certain information such as:
- Your IP address and domain name.
- The type of browser and operating system you use.
- The time of your visit.
- The pages of our site you visit.
This information is used for administrative and technical purposes. Such purposes could include counting the number of visitors to our site and individual pages within the site, determining referral sources to our website, assessing the technology used to access our site, and assisting with site maintenance.
When you open an account with us we collect the following types of information:
- Information you provide online and on applications or other forms, or through discussions we have with you or your representatives, such as your name, address, date of birth, employment information, investment experience, and any information about you or your company's investment objectives.
- Information about your transactions with or through us, such as your bid allowance, bid history, proxy bid amounts, purchase history, and payment history, if applicable.
- Information you provide in order to digitally sign EnergyNet.com, LLC account agreements such as Social Security number or company tax identification number.
- Information about you or your company disclosed by you or your financial institutions necessary to establish your bid allowance.
- Information about you from consumer-reporting agencies or other financial regulatory agencies.
Disclosure of nonpublic personal information
We may disclose nonpublic personal information we collect only as necessary to enforce the terms and conditions and provide services in accordance with the EnergyNet.com, LLC Buyer's Agreement to Purchase Properties and the EnergyNet.com, LLC Seller's Agreement. This disclosure can include but is not limited to information required in order to record the transfer of assignment with county, state, or federal public land agencies. State and county laws determine the extent of the information that may be required and the extent to which this information may be made publicly available.
We may disclose information that we collect from you such as your name and contact information to nonaffiliated third parties that perform services, such as mailing, marketing or market research, on our behalf. For example, we may provide your name and address to service providers who send mail to you on our behalf.
We require that all entities with which we share your nonpublic personal information, including companies that process or service transactions for us, agree to keep your information confidential. We also prohibit them from using or disclosing your information except for the limited purpose and to the persons for whom disclosure was intended, or as otherwise permitted by law.
We also may disclose information about you to companies that service, maintain, or process for us your transactions and accounts. For example, we may provide information to companies that prepare, fax, mail or e-mail invoices or statements on our behalf.
In addition, we disclose nonpublic personal information to nonaffiliated third parties, as permitted or required by law or to cooperate with regulators or law enforcement authorities. These parties include government/regulatory organizations, such as the Internal Revenue Service (IRS) and the Securities and Exchange Commission (SEC), as well as any of the securities exchanges, self-regulatory organizations and states we are registered with and to parties under court order or subpoena that request this information. Disclosures for which you have provided your consent or you have directed us to make are also permitted.
We do not disclose nonpublic personal information about former customers to anyone, except as permitted by law or as required by regulators or law enforcement authorities.
We will not sell your personal information to third-party marketers or any other entity for any purpose without your consent.
We may share your information in a business transfer. As with any other business, we could merge with, or be acquired by, another company. If this occurs, the successor company would acquire the information we maintain, including personally identifiable information. However, personally identifiable information would remain subject to this Privacy of Consumer Financial Information policy.
Confidentiality and security of nonpublic personal information
We maintain physical, electronic, and procedural safeguards that meet or exceed industry standards to guard your nonpublic personal information. We protect your account information by placing it on the secure portion of our web site, using firewalls and other security technology to protect our network and systems from external attacks, and requiring you to enter a unique user name and password to access your account information online. Also, our servers have been enabled with Secure Sockets Layer (SSL) technology to prevent unauthorized intermediate parties from viewing the information that you provide or access during a secure session.
Our employees have access to your nonpublic personal information only on as-needed basis. We conduct regular internal audits of our business procedures, examining confidentiality standards and information access in order to protect your personal information. In addition to our own review, we are subject to periodic compliance review by FINRA.
No data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we employ commercially reasonable security measures to protect data and seek to partner with companies which do the same, we cannot guarantee the security of any information transmitted to or from the website, and are not responsible for the actions of any third parties that may receive any such information.
Information security is your responsibility too. It is important as a user to keep your operating system and applications updated with the latest vendor security patches, run antivirus and security software with up-to-date definitions, and exercise safe computing practices.
A cookie is a small amount of data which often includes a unique identifier that a web site can send to your web browser and store on your computer. To protect your privacy, web browser security policies only allow a website to access cookies that have been set by the same website. For instance, cookies set by EnergyNet.com may only be accessed by EnergyNet.com web servers. Likewise, EnergyNet.com web servers are not permitted to access cookies stored by other websites.
If you are worried about the security implications of using cookies you have several options. Most popular browsers can be set to alert you when a cookie is being placed on your computer. You can also set most browsers to reject cookies.
Customer access to nonpublic personal information
We take measures to ensure that customers' nonpublic personal information is accurate and up-to-date. Regulatory guidelines often require us to update, verify or collect additional information on a periodic basis. You can access and update certain nonpublic personal information that we collect about you. To update your personal information, you may call or write to us at the addresses or phone numbers provided below. You may also log on to our web site using your user name and password. From your Buyer's or Seller's home page, click on one of the links beside the Account Information heading under the Account Status heading and modify the information you want to change. When changes are complete, click Change Your Information.
To provide additional security, certain sensitive information such as your bank information, tax information, or financial profile cannot be accessed or reviewed online even if you are logged in. To update your bank information or request a bid allowance increase or decrease, you must submit bank information via the form on your Buyer's home page. In order to submit a new tax ID or make a change to the legal status of you or your company, you must re-sign the EnergyNet.com Buyer's Agreement to Purchase Properties. You may also update this information by calling or writing us:
7201 I-40 W. Suite 319
Amarillo, TX 79106
Phone: (806) 351-2953.
For questions regarding our Privacy Statement, please contact us by email or phone.
Changes to this policy
We may change this Privacy of Consumer Financial Information policy at any time by posting the revised Privacy of Consumer Financial Information policy on the website. The revised Privacy of Consumer Financial Information policy is effective immediately when posted on the website. It is your responsibility to review the website and the Privacy of Consumer Financial Information policy periodically to learn of any revisions to this Privacy of Consumer Financial Information policy. Your continued use of the website after the effectiveness of such revisions will constitute your acknowledgment and acceptance of the terms of the revised Privacy of Consumer Financial Information policy.